| Issue ID | 1542351 |
| Internal NHTSA # | 11183397 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2014 |
| File date | 28/02/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Mercedes-benz usa, llc mailed me a notice that applies to my specific vehicle that the passenger-side airbag is faulty and can possibly cause serious injury or death because of sharp metal fragments upon deployment of the passenger-side inlator explosion, striking any occupants in the car. I contacted the local mercedes dealership and they have not been sent the replacement parts. I am uncomfortable to drive or ride in my car now.. Please overnight the part, or provide a courtesty car to use while we are waiting for the part and replacement service to be completed on my car. Thank you and please advise as soon as possible. (xxxx) i can be contacted at the following email or phone number: (xxxx) or call my direct number at (xxxx) i have uploaded the notice for your review. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DRY RIDGE, KY |
| VIN pattern | WDCGG8JB5EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |